Tokyo Chapter - ninetytwo13

Their staff is very accommodating and place is pretty nice :) They don't accept card payments though so be sure to bring cash. Love the place! Will definitely pop on over again next time I'm in Tokyo! :)

So far a really bad experience and I'm still making the reservation. You ask for the monthly rent price they tell you X but when you actually go to pay it they ask for X + 500USD. You ask if you can pay the deposit beforehand and the rest in cash on arrival, they say it is fine but 10 days after the beginning of the reservation they change what was agreed and ask you to pay everything beforehand which includes a credit card fee that they don't own. I will update this review after the stay if I make it til the end of it.

WARNING: Tokyo Chapter demanded an additional $1079 AFTER the lease was signed and said I would have to vacate before the lease ended if I did not pay. The demand for more money was made 6 days after I received an email stating that I had overpaid and they were going to give me a refund in cash. (see below for details – dates are EST) Plus, they never refunded the refundable deposit or provided any communication as to why they were not refunding the deposit. This is against Japanese law. Do yourself a favor and find another place to stay. Don’t waste your time with Tokyo Chapter (TC). Feb 15, 2019 – Email from TC - “I'm Mano with Tokyo Chapter. We are very happy to host you! I would like to confirm your stay with us. Check-in: March 1, check-out: April 13, price: $2,500” Feb 26, 2019 – Email from TC - “Yes, the security deposit is fully refundable as long as no damage. Thank you for making sure with me! Mano” March 1, 2019 – Signed lease that stated “for a fixed term period commencing on March 1, 2019 … continuing until April 13, 2019 … to pay as rental total sum of JPY 284,151 … resident agrees to pay a refundable deposit in the amount of JPY 30,000” March 13, 2019 – Email from TC - “You made the overpayment for your rent. So we would like to refund in cash the difference. Would it be fine for you? Kind regards, Mano” March 19, 2019 – Email from TC - “Regarding your rent, there are some misunderstandings. … So we would need to receive the payment for 13 nights rent. I apologize It was my misunderstanding. I calculated the rent for 13 nights. It would be $1079. … Mano” March 21, 2019 – Email from TC - “There is no lease agreement in place between us. In Japan we follow Japanese law. Both parties need to sign a lease agreement for it to be valid and we never signed a lease with you. We spoke to our attorneys regarding this matter. We would prefer to come to a fair resolution to this matter however if you choose not to pay the correct rate, you need to vacate the apartment on March 31, 2019. … Mano” March 22, 2019 - Email I sent TC after meeting with an attorney - “Under Japanese laws, there are no formality requirements to bind the parties to the lease agreement. Even if you never signed the lease agreement, the lease can be binding considering the following conditions: 1. You told me the conditions of the lease, including the rent and dates. 2. I agreed with the proposed rent and dates, and made a payment. You accepted that payment. 3. On the first day of lease period, you made me sign the agreement you prepared. April 12, 2019 – Inspection of room by Mano. Was told everything looked good. April 21, 2019 – Email I sent TC - “Can you please tell me the status of my deposit refund? You told me when you did the walk through that everything looked good.” May 16, 2019 – Email I sent TC - “Per my attorney: 1. The deposit shall be returned after vacating the property as the lease agreement states. 2. Since you have no reason to make a deduction, you are obligated to return the deposit to me. 3. I have written an email – see below - to ask about that; however you have not responded 4. I request you once again to return the deposit on or before May 24. Your failure to respond will make me consider you are acting in bad faith, and I will raise a warning via SNS against your service.”