The Preserve LA

We just had a corporate event with 125 people. The Oval room and courtyard were perfect for our event. The whole property is beautiful, and the open concept and natural light is inspiring. The entire team we worked with Angelica (coordinator), Wesley (Tech) and Danny (F&B) were communicative and helpful. The food and drinks were delicious. The whole experience exceeded our expectations. Our team is already asking when we can go back!

The staff were shockingly rude and unwelcoming — we’ve never felt so uncomfortable in a coworking space. Simple questions were met with attitude, and the overall energy was cold and hostile. Nothing about the space justified the behavior or the price. For contrast, Second Home was warm, professional, and actually felt like a place you’d want to work. We would never sign up here and strongly recommend looking elsewhere.

I love this coworking space, it's absolutely beautiful and feels like an oasis in the city. The staff here is incredible and event rentals here have been so easy - whether you are managing a large or small event, they have a variety of great spaces to use with all the necessary amenities. Highly recommend, I haven't found a comparable space for the needs my team has had and The Preserve has made our lives a lot easier.

I don’t usually leave reviews—maybe one in the past, and it was positive—but some experiences stick with you, and this one feels worth sharing. Let’s start with what’s good. I joined The Preserve back when it was called Second Home. It was still under construction when I became a member. The staff were great—my wife and I are still in touch with a few of them. The place has an amazing energy: beautifully designed, architecturally distinct, and creatively inspiring. It feels more like a vibrant café than a typical co-working space. I met a lot of great people. If you’re social, you’ll thrive here. There are a few tucked-away spots for focus work, but overall it leans communal. Now for the not-so-great part. When I first joined, it was through my company, Siberia. They handled the payments—company card, company contact. I just set it up. About a year in, I got a call from a collections agency. No warning. No email. No friendly “hey, check your account.” Nothing. I checked with my company—they hadn’t heard anything either. Sure, maybe something got lost in spam, but still—straight to collections felt abrupt. When I tried to sort it out, I spoke with a new accountant who seemed to be cleaning house. Apparently, I wasn’t the only member being chased down. I get it—billing issues happen. But the whole thing felt cold and impersonal, especially in a space that brands itself as “home.” No heads-up, no conversation—just collections. We eventually resolved it. I took a break from the space, but I missed the energy and returned about six months later, this time under my own name. At that point, Second Home had defaulted on their rent during the pandemic, and the property owner took over, rebranding it The Preserve. From what I gather, they weren’t given much info about member systems or billing when they took over. A few months into my return, I noticed I wasn’t being charged. I tried to fix it. First, I spoke with the front desk—twice. They took my info, promised follow-ups. Nothing. Then I spoke with the property owner, who set me up with someone on his team. We met, he took my email, apologized—and nothing. I chased multiple people, maybe five or six times total, more than I’ve ever tried to pay a bill in my life. Eventually, my work got busy and I stopped following up. Then, while working one day, an employee walked up and told me I had to leave immediately for non-payment. It felt surreal—like I was being kicked out of a bar, not a co-working space. Once again, I was sent to collections. I pushed back a little, mostly out of disbelief. It was absurd—I had done everything short of wiring money to them blind. I truly don’t think anyone intended harm. Everyone I met there was kind. But it’s clear the organizational handoff created cracks big enough for people to fall through—and then get penalized for it. I’ve even heard from another member who also got sent to collections without any notice. It’s disappointing. I hope they get their systems in place and treat their members with more care in the future.

I attended a lovely private event here the other day. I don’t know how much came from the venue, but it was such a beautiful space right in LA. I have already recommended the space to a handful of people for future booking. Lots of trees and greenery create a beautiful biome, shielding you from the surrounding city. It was truly a treat