Factory Dessert & Cafe

Dubai cake Kunafa here, and it was absolutely amazing! The sweetness was just right not overpowering making it enjoyable till the last bite. The cheese was rich, creamy, and melted perfectly, adding a wonderful texture and flavor. The balance of crispy and gooey was spot on, and every bite was a delight. If you’re looking for a Kunafa that isn’t overly sweet but still full of flavor, this is the place to try!

The cafe was a bit congested with only 4-5 seats available and the rest of the chairs are located outside (outdoor), a bit pricey but the taste of the dessert is quite good.

19/10/25, Sunday, 8.30am: Factory Dessert & Cafe is a favorite dessert spot in Bertam with a solid menu and nice environment. Best for sweet tooth lovers and relax hangouts. Most customers are happy with the flavor, presentation and cozy vibes.. but be ready to wait a bit longer when it's full house. Tempat dalam kedai tak besar jadi bila peak hours.. mmg penuh dah crammed jugak. Parking rasanya no problem.. ada ja keliling.. dekat dengan jauh saja. Healing food depa kata.. cuma kalau byk sangat.. boleh potong kaki woo.. sapa yg cheat day, boleh singgah.. cuna jgn la cheat hari2 😬 Top 3 Most Common Positive Reviews 1. Good dessert selection & taste Many reviews praise their waffles, molten lava cake, brownies, crepes, croffles and ice cream. 2. Nice ambience for lepak Cafe is described as cozy, relaxing and modern. Suitable for chill sessions, dating spot, small group hangout, or even doing laptop work. 3. Friendly service & helpful staff Majority of reviewers mention staff are polite, attentive, and give good recommendations for first-timers. Top Constructive Feedback 1. Slow preparation time Some customers complained dessert orders took 20–40 minutes when cafe is busy. 2. Price slightly high for portion size Quite a number mention desserts are a bit pricey for the size, though still acceptable for dessert café standards. Popular Menu Mentions * Brownies + Ice Cream * Waffles (Strawberry / Chocolate / Classic) * Crepe Cake * Croffles * Coffee + Chocolate drinks

Sooooo bad even the food is not perfectly cooked . Crossoint with hot choc ,its not even a hot choc its cold and and the crossoint is soo small . The food quantity is so small and quality i dont even need to explain so bad . I have eaten in so many cafe and this is the worst the price so high and unreasonable for the quality and quantity

Last week I was craving something sweet, so we went to Factory Dessert in Bertam to try their petit gateau. The price was around RM16+. My husband ordered an additional ice-blended combo with a ribbon croissant, which came to about RM26+, if I’m not mistaken. Altogether, our bill was around RM40+. I was a bit disappointed because the ice-blended drink wasn’t smooth at all—it was full of crushed ice cubes, making it difficult to sip. The ribbon croissant also wasn’t very fresh since i had tasted a better, freshly baked croissants before. The filling tasted a bit too buttery and greasy for my liking. As for the petit gateau, I’d rate it 3.6/5. I think it would’ve been better if we had waited 5–10 minutes after it came out of the chiller, but we ate it immediately, so the filling was still too firm to scoop. The flavours were nice, though, since they combined 2–3 fillings inside. Overall, an okay experience, but there’s room for improvement.