MARIAGE FRÈRES Shibuya Hikarie Store

Shibuya, 2 Chome−21−1 渋谷ヒカリエ ShinQs B2, 2 Chome Shibuya - JP flagJapan
4.2(21)
0

📃 About

MARIAGE FRÈRES Shibuya Hikarie Store is a vintage and artisan café in 2 Chome Shibuya, Tokyo, Japan. A popular spot with locals, it's rated 4.2/5 across 21 reviews. Open every day.

✨ Vibe

📻Vintage🎨Artisan

MARIAGE FRÈRES Shibuya Hikarie Store has a vintage and artisan atmosphere.

📬 Contact & Social

⏱️ Opening Hours

Sunday11 AM to 9 PM
Monday11 AM to 9 PM
Tuesday11 AM to 9 PM
Wednesday11 AM to 9 PM
Thursday11 AM to 9 PM
Friday11 AM to 9 PM
Saturday11 AM to 9 PM

📍 Café location

🔮 Services

🖋️ Reviews & Comments

Well-reviewed by visitors. Rated 4.2/5 based on 21 Google reviews.

Google Reviews

S

s y

via Google
5
a year agoView on Google

友だちとのお菓子会(ケーキやスイーツの持ち寄りとか)や、仕事で疲れて元気が欲しい時に立ち寄ります。 適当な格好しててもどの店員さんも男性、女性問わずいつも丁寧に真摯にご対応してくださって楽しいです。 店舗にすでに色んな香りがするお茶がある上、シーズナルで新しい香りの紅茶が出て、選択肢が多く、 こういうお菓子に合わせてみたい、だったりアールグレイが好きなのでなにかおすすめはあるか?など、好みの香りと味のお茶を探すのに店員さんも付き合ってくれます。(人がいない時や買うまでの5分、10分くらいですが) おすすめです。

Translated:

I stop by for sweets parties with friends (bringing cakes and sweets, etc.) or when I'm tired from work and need some energy. Even if I'm dressed appropriately, all of the store staff, male and female, always treat me politely and sincerely, which makes it a pleasure to work with. Not only do we already have teas with a variety of scents in stores, but we also have new seasonal tea scents, so there are a lot of choices. I would like to pair it with these sweets, or I like Earl Grey, so do you have any recommendations? The staff will also help you find the tea with the scent and taste you like. (About 5 to 10 minutes when no one is around or until you buy something) Recommended.
N

nnk

via Google
1
a year agoView on Google

赤色に黒いの模様が入っている虫が混入していた。頭部がもげたミイラ状態のカラフルな虫が飲んでいたクリスマスティーの缶から出てきて、「うげー!!!」と吐き気。保健所が調べたら、日本には生息していない虫だった。それだけでも最低だけれど、もっと酷いのは、マリアージュのヒカリエ店の店長が謝罪をしに来るということで日時を開けておいたのに、当日ドタキャン。東急のフロア責任者も困り果てて我が家に一人で謝罪をしに来た。どれだけ失礼なんですか?謝罪しに来ると言ってキャンセル?非常識極まりない。毎年15万くらい買っていたけれどやめました。問題が起こるのは100歩譲って仕方がないけれど、そのあとの対応の仕方が大事だという常識を知らないレベルな企業の品質管理が怖いし、これ以上、変なものが入っていても怖い。ギフトにも使えない。

Translated:

It was contaminated with insects that were red with black markings. A colorful mummified insect with a bald head came out of the can of Christmas tea he was drinking, and he said, "Wow!" and threw up. When the public health center investigated, it turned out to be an insect that does not live in Japan. That alone is horrible, but what's even worse is that the manager of Mariage's Hikarie store had scheduled an appointment to come and apologize, but on the day he suddenly canceled. The Tokyu floor manager was also at a loss and came to my house alone to apologize. How rude are you? Did you cancel and say you were coming to apologize? It's absolutely insane. I used to buy about 150,000 yen every year, but I stopped. I can't help but give in 100 steps when a problem occurs, but I'm scared of the quality control of a company that doesn't have the common sense that how to deal with it afterward is important, and I'm scared that even more strange things are included. . It cannot be used as a gift.

ロディ

via Google
5
3 years agoView on Google

マルコポーロを友達の家で飲んで感動!! これは美味しい!となってウチから行きやすいヒカリエのお店へ行ってきました。 商品の並べ方も見やすく目的のマルコポーロはすぐ見つかり、店員さんに「水出しでも美味しいですよ。」と淹れ方を教わりやってみました。 美味しくいただいてます! 接客もプレッシャーのない距離感で良かったです。

Translated:

I was so impressed when I drank Marco Polo at a friend's house! ! This is delicious! So I went to a store in Hikarie that was easy to get to from my house. The way the products were arranged was easy to see, so I was able to easily find the Marco Polo I was looking for, and the store clerk told me how to brew it, saying, ``It's delicious cold brewed, too.'' I gave it a try. It's delicious! The customer service was also good with no pressure and a sense of distance.